Shipping policy

Shipping Policy

At Boomba, we are committed to delivering your orders efficiently and safely. Here are our shipping terms:

Delivery Timeframes

Standard shipping typically takes 7-15 business days from the date your order is confirmed and processed. Business days exclude weekends and public holidays. During peak seasons, delivery may take slightly longer.

Shipping Regions

We currently ship to most regions within the United States and select international destinations. Shipping costs and delivery times vary depending on your location and chosen shipping method. You will see applicable shipping costs at checkout before finalizing your purchase.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor your package's progress through our carrier's tracking system.

Customs and Duties

For international orders, customers are responsible for any applicable customs fees, import duties, or taxes. Delays caused by customs clearance are beyond our control, and we cannot be held liable for such delays.

Shipping Delays

While we strive to meet all delivery deadlines, unforeseen circumstances such as weather, carrier delays, or customs issues may occasionally cause delays. Boomba will not be held responsible for delays beyond our reasonable control.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our support team with photographic evidence within 7 days of delivery or the expected delivery date. We will work with you to resolve the issue promptly.